The content in this section is from the following open textbook:
The content in this section is from the following open textbook:
Interpersonal Communication: A Mindful Approach to Relationships
Author(s): Jason S. Wrench, Narissra M. Punyanunt-Carter and Katherine S. Thweatt
If you read or watch different types of programming, you will probably notice that there is a difference in language use based on the environment, who you are talking to, and the reason for communicating. In this section, we will discuss the different types of language. The types of language used will impact how others view you and if they will view you positively or negatively.
Formal vs. Informal Language
You probably know by now that how we communicate in different contexts can vary greatly. For example, how you compose a text to your best friend is going to use different grammatical structures and words than when you compose an email to your professor. One of the main reasons for this difference is because of formal and informal language. Table 4.1 provides a general overview of the major differences between formal and informal language.
Formal Language
When applying for a job, you will most likely use formal language in your cover letter and resume. Formal language is official and academic language. You want to appear intelligent and capable, so formal language helps you accomplish those goals. Formal language often occurs when we write. Formal language uses full sentences and is grammatically correct. Formal language is more objective and more complex. Most legal agreements are written in formal language.
Informal Language
Informal language is common, everyday language, which might include slang words. It is continuous and casual. We use informal language when we talk to other people. It is more simple. Informal language tends to use more contractions and abbreviations. If you look at your text messages, you will probably see several examples of informal language.
Jargon
Jargon is the specialized or technical language of a specific group or profession that may not be understood by outsiders.23 If you are really into cars or computers, you probably know a lot about the different parts and functions. Jargon is normally used in a specific context and may be understood outside that context. Jargon consists of a specific vocabulary that uses words that only certain people understand.
The business world is full of jargon. Joanna Cutrara created a list of 14 commonly heard jargon phrases used in the business world:24
- Low Hanging Fruit
- Leverage
- Open the Kimono
- Giving 110%
- Out of Pocket
- Drink the Kool-Aid
- Bio Break
- Blue Sky Training
- Tiger Team
- Idea Shower or Thought Shower
- Moving the Goal Post
- Drill Down
- Gain Traction
If you’re like us, chances are you’ve heard a few of these jargon phrases in your workplace. Heck, you may have even found yourself using a few of them. Your workplace may even have some specific jargon only used in your organization. Take a minute and think through all of the jargon you hear on an ave