Learning Task 2: Employer Expectations and Job Satisfaction
Learning Task 2: Employer Expectations and Job Satisfaction
Describe Employer Expectations and Job Satisfaction
As a new employee, you need to know what your employer’s expectations at work are. A large part of these expectations should be provided to you as part of the interview process, whether it is through the questions your employer asks or information that is conveyed directly to you. During the interview, be sure to jot down any questions you may have for your employer regarding expectations and remember to ask them at the end of your interview. This will allow you to make an informed decision about working for the company if you are offered a position.
Once you arrive at your new job, your employer or another employee of the company should put you through an orientation process. If it is a large company, you may be one of several people in this process, or in a smaller organization it could be as simple as a one-on-one conversation with your supervisor that may be supplemented by written information. Again, be sure to keep track of any questions you may have and ask them at the appropriate time, and always ask where you should go if you have additional questions following the orientation.
Knowing what is expected of you and who you should turn to for additional information will help reduce stress and allow you to be a more effective worker.
Additional employer expectations may also be conveyed at any point during your employment (e.g., when a new manager or supervisor is hired), so it is important to pay attention and ask for clarification as required.
What employers want in an employee
Employers want individuals who have the necessary skills to perform the job and be able to adapt to changes in the workplace. This includes both hard and soft skills.
Hard skills are credentials and other skills that you have mastered. These include diplomas, certificates, and/or credentials that attest to your competencies and ability to perform certain tasks, such as a Red Seal in carpentry, a WMHIS certificate, a FOODSAFE Level 1 certificate, or a certificate of qualification for Steamfitter Level 1. Hard skills also include skills for which you may not have a formal certificate but have reached a level of competency, such as working knowledge of a foreign language or Microsoft Office.
Soft skills are your “people skills” and include attributes such as being:
- dependable and punctual (showing up on time and ready to work and not being a liability)
- self-motivated
- enthusiastic (having a positive impact that enhances the organization)
- committed
- willing to learn (lifelong learner)
- able to accept constructive criticism
- a good problem solver
- strong in customer service skills
- adaptable (willing to change and take on new challenges)
- a team player
- positive in attitude
- strong in communication skills
- good in essential work skills (following instructions, demonstrating critical thinking skills, knowing limits)
- ethical
- safety conscious
-