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4 The Psychology of Groups (4/12) -- Problem Solving in Teams and Groups

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4 The Psychology of Groups

4 The Psychology of Groups From the Noba Project By Donelson R. Forsyth, University of Richmond Key topics: Learning Objectives - Review the evidence that suggests humans have a fundamental need to belong to groups. - Compare the sociometer model of self-esteem to a more traditional view of self-esteem. - Use theories of social facilitation to predict when a group will perform tasks slowly or quickly (e.g., students eating a meal as a group, workers on an assembly line, or a study group). - Summarize the methods used by Latané, Williams, and Harkins to identify the relative impact of social loafing and coordination problems on group performance. - Describe how groups change over time. - Apply the theory of groupthink to a well-known decision-making group, such as the group of advisors responsible for planning the Bay of Pigs operation. - List and discuss the factors that facilitate and impede group performance and decision making. - Develop a list of recommendations that, if followed, would minimize the possibility of groupthink developing in a group. The Psychology of Groups A thorough understanding of people requires a thorough understanding of groups. Each of us is an autonomous individual seeking our own objectives, yet we are also members of groups—groups that constrain us, guide us, and sustain us. Just as each of us influences the group and the people in the group, so, too, do groups change each one of us. Joining groups satisfies our need to belong, gain information and understanding through social comparison, define our sense of self and social identity, and achieve goals that might elude us if we worked alone. Groups are also practically significant, for much of the world’s work is done by groups rather than by individuals. Success sometimes eludes our groups, but when group members learn to work together as a cohesive team their success becomes more certain. People also turn to groups when important decisions must be made, and this choice is justified as long as groups avoid such problems as group polarization and groupthink. Nearly all human activities—working, learning, worshiping, relaxing, playing, and even sleeping—occur in groups. The lone individual who is cut off from all groups is a rarity. Most of us live out our lives in groups, and these groups have a profound impact on our thoughts, feelings, and actions. Many psychologists focus their attention on single individuals, but social psychologists expand their analysis to include groups, organizations, communities, and even cultures. To examine the psychology of groups and group membership, we begin with a basic question: What is the psychological significance of groups? People are, undeniably, more often in groups rather than alone. What accounts for this marked gregariousness and what does it say about our psychological makeup? The chapter reviews some of the key findings from studies of groups. Researchers have asked many questions about people and groups: Do people work as
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