Leadership Principles
Brian Alexander
“We need leadership!” is a cry heard from within the ranks of many organizations, but what does that mean, exactly? Often it is a longing for a clearer sense of direction or an explanation of an organization’s decision-making process. It may be the frustration caused by a lack of communication or employee inclusion in matters that affect them. It may even be a manifestation of outright contempt because of diminishing levels of trust and respect. Pleas for leadership are often as fundamental as the desire for a clear articulation of the core values of the organization—what it most values, as well as how it envisions its role and fulfills its mission. It may be about answering key questions: What kind of organization are we? What exactly are we doing? How, why, and for whom are we doing it?
It is the leader’s responsibility to guide these discussions, but first the nature and meaning of leadership must be fully understood. Like articulating what makes for good music and art, defining the nature of good leadership is challenging. It is largely a reflection of individual perspective and circumstances—what works for one leader may not work for another and what works in one situation may not work in another. There is no magic formula for effective leadership; it is far more art than science. The world is growing increasingly complex, and technology is changing the way we communicate and conduct business. The business environment (both for-profit and not-for-profit) is more competitive, and audiences are more sophisticated and demand more services. At the same time, political winds have shifted and financial resources are shrinking. The efficient use of time, money, people, and other resources is imperative. In her book Leading Museums Today, Martha Morris enumerates key leadership challenges that today’s museum leaders face, including issues related to environmental sustainability, security, repatriation, physical expansion (often with disastrous financial repercussions), and low wages. Lack of employee inclusion in decision-making is a serious concern, as is the need for new skills and flexibility in the workplace and meaningful recognition of diversity.[i]
What, Then, Is Leadership?
There are countless definitions of leadership, but they are often incomplete. While most definitions include similar elements—such as setting direction, aligning resources, and communicating with, motivating, and inspiring people—they often confuse leadership with management and do not recognize the true essence of leadership. Author and entrepreneur Kevin Kruse offers an excellent and concise definition, writing that leadership “is a process of social influence which maximizes the efforts of others toward the achievement of a goal.”[ii] It is social because it is largely about relationships with people and less about technical expertise or power. It is about influence because its primary goals are to align resources and communicate w