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Key Takeaways: The Writing Process, Part 1: Prewriting (15/20) -- Communication@Work

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Key Takeaways: The Writing Process, Part 1: Prewriting

Key Takeaways: The Writing Process, Part 1: Prewriting Key Takeaways - Business communication has three purposes: to inform, to persuade, and to promote goodwill. Knowing the purpose for writing at the outset helps keep you on track with topic selection. - The three phases of the Writing Process: prewriting, researching and drafting, is a systematic way to make the writing process quicker and easier. - Choose the most appropriate communication channel for the occasion by taking into account the full spectrum of traditional and electronic means, as well as your own and your audience’s needs. - Adapting your message to the audience increases your chance of effective communication. - Highlighting reader benefits and using the “you” view are crucial motivators.
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