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Section audio (39/52) -- Developing Organizational and Managerial...

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Section audio Steven Lukes developed a framework that identified three dimensions of power.[1] - The first two dimensions consider power as it pertains to conflicting interests between parties. - The third dimension explores how those with power can avoid clashes of interests by shaping others’ wants and desires. Later, other scholars identified a fourth dimension that saw power as a web of relations that provides the scaffolding of societies. The One-Dimensional View of Power Under the first dimension, power is the ability to get someone to do what you want. Here, power is active in direct, observable conflicts. Our focus is on the behaviours people deploy in decision-making when different parties’ interests are in opposition. The Two-Dimensional View of Power Whereas power’s first dimension considers the ability of one party to secure the compliance of another when interests conflict, the second dimension considers how those with power suppress conflict. That is, a group has power if it can limit the scope of what is debated, thereby confining decision-making to issues they deem safe. Parties may achieve this through various means. - Coercion: You secure the compliance of others through threats of deprivation. For example, an employer may say, “Do this, or I will fire you.” - Influence: You secure the compliance of others without resorting to threats. Instead, you convince others to comply through various means (e.g., making a persuasive argument). - Authority: Others comply with you because they recognize your authority (e.g., a young child may obey their parents because the parents are in charge). - Force: You secure the compliance of others by stripping from them the choice of non-compliance (e.g., the police may close off the road, forcing you to find another route home). - Manipulation: You secure others’ compliance without their awareness (e.g., a company may withhold data about the negative side-effects of its products so that you buy them). What the first and second dimensions of power have in common With both the first and second dimensions of power, there exist conflicts of interests between parties. The first dimension resolves those differences through open conflict, the second by suppressing one side’s ability or willingness to engage in a public battle. The third dimension considers the ability of those with power to avoid the need for conflict altogether. The Three-Dimensional View of Power The third dimension of power considers the ability to avoid conflict. Those with power can shape people’s perceptions of their situation and influence how they think and understand the world. Through such means, those with power can shape others’ preferences to the point they comply because they are incapable of imagining an alternative. They see compliance as natural. For example, a business may promote the idea that a sign of good character is a willingness to work hard. Going above and beyond the call of duty is a virtue. The business rewar
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