Communication: Readings and Resources
- Advancement Project, n.d., The Social Justice Phrase Guide (https://advancementproject.org/resources/the-social-justice-phrase-guide).
- Lumen Learning, n.d., Facilitating Discussions about Intercultural Communication Issues (https://courses.lumenlearning.com/introductiontocommunication/chapter/facilitating-discussions-about-intercultural-communication-issues)
- LinkedIn, 2018, LinkedIn learning Video: Communicating about Culturally Sensitive Issues (https://www.linkedin.com/learning-login/share?forceAccount=false&redirect=https%3A%2F%2Fwww.linkedin.com%2Flearning%2Fcommunicating-about-culturally-sensitive-issues%3Ftrk%3Dshare_ent_url%26shareId%3DfHlQFQJVQom3dT2lFHv0gw%253D%253D&account=41913916)
- LWTECH, n.d., Discussion Starters (https://lwtech.instructure.com/courses/2055779/files/160968958?wrap=1)
- Özlem Sensoy and Robin DiAngelo, n.d., Respect Differences? Challenging the Common Guidelines in Social Justice Education, (https://democracyeducationjournal.org/cgi/viewcontent.cgi?article=1138&context=home)
- Dr. Rajiv Jhangiani and Dr. Hammond Tarry, n.d., Categorization and Stereotyping (https://opentextbc.ca/socialpsychology/chapter/social-categorization-and-stereotyping)
- American Psychological Association, 2019, What Are Microaggressions? (https://www.apa.org/pubs/highlights/spotlight/issue-133)
- Focused Arts Media Education, 2017, Video: Microaggressions in the Classroom (https://www.youtube.com/watch?v=ZahtlxW2CIQ)
- University of Minnesota, n.d., Examples of Microaggressions (https://sph.umn.edu/site/docs/hewg/microaggressions.pdf?fbclid=IwAR2zB3Tuve3LxULR9AOo-zPrpUkudA02CLqd9gvKK_meQHE2TTa-SKbTEPY)
- OpenStax CNX, n.d., Introduction to Sociology 2e (http://cnx.org/contents/02040312-72c8-441e-a685-20e9333f3e1d/Introduction_to_Sociology_2e)
First-Day Activity
- Therese Huston, 2012, “Teaching What You Don’t Know,” (https://www.hup.harvard.edu/catalog.php?isbn=9780674066175)
Becoming Aware of Unconscious Bias – Human Resources Class
- TedTalk, 2019, Jennefer Witter: How Prejudiced Are You? Recognizing and Combating Unconscious Bias | TED Talk (https://www.ted.com/talks/jennefer_witter_how_prejudiced_are_you_recognizing_and_combating_unconscious_bias)
- Jathan Janove, 2019, Putting Humanity into HR Compliance: Become Aware of Unconscious Bias (https://www.shrm.org/resourcesandtools/hr-topics/behavioral-competencies/global-and-cultural-effectiveness/pages/putting-humanity-into-hr-compliance-become-aware-of-unconscious-bias.aspx)
Barriers to Effective Listening and Implicit Bias in Customer Service Class
- AMACOM, n.d., Barriers to Effective Listening KYSO_Act34_pgs118-121.pdf
- AMACOM, n.d., It’s a Small World KYSO_Act58_pgs200-201.pdf
- UCLA, n.d., Series of Videos (https://equity.ucla.edu/know/implicit-bias)
- Harvard University, n.d., The Implicit Association Test. (https://implicit.harvard.edu/implicit/takeatest.html)
- University of Southern California, n.d., “Diversity Toolkit: A Guide to Disc