Chapter 4: FLO Fundamentals
The FLIF Facilitation Process
The FLIF (Feel, Like, Improve, Feedback) survey is a valuable way to help your participant facilitation teams debrief their facilitation experience. As each team completes their facilitation week, you can strongly encourage them to complete the 6-question FLIF survey (see below). You can assist the team with this reflection by modelling the FLIF process yourself.
The questions posed in the FLIF are:
- How do I feel about the session? Reflect on the strategies you used to facilitate and their impact on participants. Do you feel participants achieved the learning outcomes? How do you know?
- What do I like about what I did?
Think about the aspects of your mini-session that you felt good about. - What do I want to improve or do differently?
Consider what you would like to do better next time you are in a facilitation role like this. - What were the key points about the feedback I received from my participants about my facilitation?
Review the feedback you received from your participants. What conclusions can you synthesize? What are the take-away ideas you’ll want to consider for next time? - How will this facilitation experience impact my teaching?
What will you take away from this experience that you can apply to your own courses? - Are there some additional points I would like feedback on?
Are there any specific aspects of your facilitation experience you’d like your course facilitators to respond to?
The survey can be developed using a semi-structured survey tool (e.g. an LMS quiz), or in a less-structured way (email or private forum).
When team participants have completed the FLIF, be sure to provide them with timely and constructive feedback, and encourage them to respond to their own team feedback in a similar way. Conclude your response with an open invitation for the participant to contact you with any questions about your feedback, or any related topics they wished to discuss with you.
Explanatory notes for participant facilitators
A strong element of the FLO Fundamentals course is critical reflection. Throughout the course, you are asked to pause, take note, examine, look forward. When you complete your mini-session facilitation, we ask that you complete a reflective survey activity referred to as FLIF, in which you structure your reflections around how you Felt, what you Liked, how you might Improve, and how you might incorporate any Feedback you received. Your FLIF responses should be honest and personal; they are shared only with course co-facilitators.
Although FLIF responses are generally private, we offer you two examples below of how others have responded to the FLIF questions:
FLIF: Facilitator 1’s responses
Question 1: How do I feel about the session? Reflect on the strategies you used to facilitate and their impact on participants. Do you feel participants achieved the learning outcomes? How do you know?
I feel good about the activity we developed although we’ve had a few