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Appendix 3: Strategy Coach Tips (44/27) -- In the Workplace: An Intermediate Integr...

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Appendix 3: Strategy Coach Tips

Appendix 3: Strategy Coach Tips 49 Chapter 4: Strategy Coach Tips 4.1 Strategy Coach Tip Reading in detail and checking your understanding Reading in detail When you want to thoroughly understand all of the information in a text that you are reading, you should read for detail. When you read for detail, start by looking at the layout of the text. Then read the title, headings, and any additional information that stands out to get a sense of what the text is about. Next, read through the complete text once to get a sense of all the information included. Then read through the text again, making notes or highlighting important details to keep track of key information. This also helps you stay focused on the information that you are reading. Reading for detail takes longer than skimming or scanning texts, but it helps you to understand all of the information in a text, making sure you don’t miss anything. Checking for understanding When you are reading in detail, you should regularly ask yourself, “Do I understand?” Ask yourself this question at the end of long sentences or paragraphs of text. Take the time to identify and highlight any words or phrases that you don’t understand. As you keep reading, you may read more information that will help you understand them. If there are words or phrases that you still don’t understand after you re-read the text, use your notes to ask questions or to focus your research. 4.2 Strategy Coach Tip Reading the questions before listening Reading the questions before you listen helps you to predict what the listening will be about. It also helps you identify what information to listen for and when to listen for the information. For example, let us look at the following question: CDN Malls have closed mall entrances on the west side. True or false? We can identify and underline the important words in the question and pay attention to the information around these keywords. In this question, you might mark up the question something like this: ? CDN Malls have closed mall entrances on the west side. True or false? When you hear the phrases mall entrances and west side, you know you need to pay attention and focus your listening on whether or not they are closed. 4.3 Strategy Coach Tip Reviewing your email It is very important to proofread, or review, your workplace email messages for spelling, grammar, punctuation, and capitalization before you hit the Send button. This is especially important when you are corresponding with customers and clients. If you are not confident about checking for accuracy, you may want to ask a co-worker to proofread the email for you. Here are a few quick punctuation notes: - Always start your sentences with a capital letter and end with a period. - Names must start with a capital letter. - The salutation, or greeting, can end with a comma or a colon in a formal email; for example, both the following are correct: - Dear Ms. Li, - Dear Ms. Li: - Titles end with a period; for example, - Mr. Wal
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