Inclusive Visual Communication for Immigrant Pregnant Women by Taekyom Kim
Inclusive Visual Communication for Immigrant Pregnant Women by Taekyom Kim
Inclusive Visual Communication for Immigrant Pregnant Women
Taekyom Kim
Welcome to my chapter,
Inclusive Visual Communication for Immigrant Pregnant Women!
Brief
My name is Taekyom Kim.
I have been currently researching a new communication tool for pregnant women with low English proficiency. There are huge populations of immigrants who have experienced barriers because of linguistic and cultural differences and understanding. Particularly, my wife had many communication difficulties with her doctor and nurses in obstetrics during her pregnancy period. This is one of the reasons why I am working on the topic for my MRP.
Here is a short video clip that can help you understand my MRP topic and design ideas.
(You can turn on the ‘CC’ for subtitle in English.)
If you don’t want to play the video, here is a link for the version of PDF document with scripts.
Research Questions
Research Goal
“The initial goal through my MRP is to develop a tool for better communication between patients and doctors/staff that can break the language barriers.”
- Visualized Communication
- User Experience Design
- Universal Symbols and Graphics
- Advanced Technologies: AR
- Audio Information
- Translated Medical Words
- Additional Design Components for Reducing Stress Level: Colours / Sounds
As the first step for the innovative process, I would like to consider all the possibilities for the design output. The bullet point list shows current ideas for the design process that I can potentially explore during my research. Through more research, I will be able to collect specific data from stakeholders and it will allow me to develop prototypes to experiment with particular design methods.
Now I am at the very beginning of my research process, however, here I prepared some interactive activities for a better understanding of my design ideas.
Interactive Activity: Scenario
In this activity, you can follow a scenario with two different versions, one with only audio and the other with additional components (visuals, audio, graphics, and numbers). Hopefully, you can compare these two different experiences so that you can see what I would like to develop and what the design direction would be.
Lina is 32 years old and she is one of the immigrant groups from South Korea. She can speak English but she always feels difficulties when she visits a hospital for regular check-ups and tests. Some difficult medical English words bother her communication and understanding.
Scenario 1
Lina visited a hospital for her regular check-up. She went to the reception desk to ask where she should go. But, the staff said Lina needs to have few tests before the regular check-up since they found few things to make sure from the last tests.
Now here is another video. This time, you can watch the same video with additional components that can help the conversation. In Lina’s case, we can imagine that she chose the Korean language op