Chapter 8: Healthcare Administration and Informatics
Chapter 8: Healthcare Administration and Informatics
Katie Baker
health information technology (HIT) refers to administration of the software and hardware required to maintain key information about patients and about a medical practice. Individuals who work in HIT have training in computers and technology and have particular training in medical records and patient charting systems. A staff member who works in HIT would be responsible for ensuring that technology updates are installed on all clinic computers, that all computers and tablets used by employees are working properly, and that any hardware or software problems are addressed in a timely manner, just like any information technology (IT) employee for an organization.
Privacy requirements and security are key to successful health information technology programs but do not fall under the umbrella of HIT. Processing of the data used in a technological system is an example of health information management (HIM). HIM refers to policies and procedures used to help protect patient data during its collection, storage and release.
HIM employees can use technology to provide medical records that are complete and accurate, which helps patients to receive the best care by ensuring that providers have all the information that they need to make the best recommendations. They can also work with both providers and coders to ensure documentation and coding accuracy improves care and insurance reimbursement. Finally, HIM staff can work with all clinical employees to make sure that medical record laws, whether state or federal, relating to security, HIPAA, and record completion are met (Burkot,2023).
A career in HIM or HIT may interest you if you would like to be a part of an organization that helps people, but you are not interested in direct patient care. If you have a strong background in computers or you would like to further develop your skills in information technology or record-keeping, the jobs listed in the next section might just be for you!
Possibilities in the Field of Health Information
Health Information Technician
The entry level position in the field of HIT/HIM. This position is usually charged with keeping electronic medical records (MPH Staff, 2022). These employees may be in charge of fulfilling records requests via mail, email or fax as well as processing outgoing requests, receiving outside medical records and incorporating them into the patient’s medical chart.
Health Information Specialist
A position that provides support to a department or organization in scanning and filing medical reports, lab reports and imaging into a patient chart (MPH Staff, 2022). HIS staff will also need to verify and improve accuracy of charting key identifying information. The ability to use document imaging software is a necessity for this position.
Medical Chronologist
An employee who reviews charting to establish a timeline for legal cases, including malpractice suits and personal injury cases (MPH Staff,