How to Be a Great Host or Hostess in a Restaurant
Make sure you have all of the supplies you need before your shift starts.. Keep track of each section.. Communicate with your servers.
Steps
Make sure you have all of the supplies you need before your shift starts.
Make sure you have all of the supplies you need before your shift starts.
Keep track of each section.
Keep track of each section.
Communicate with your servers.
Communicate with your servers.
Walk the floor to keep track of the tables.
Walk the floor to keep track of the tables.
Help to clear and set tables when necessary.
Help to clear and set tables when necessary.
Greet guests with a smile and welcome them to the restaurant.
Greet guests with a smile and welcome them to the restaurant.
Ask how many people are in the party.
Ask how many people are in the party.
Ask customers if they have a seating preference.
Ask customers if they have a seating preference.
Answer the phone promptly.
Answer the phone promptly.
Maintain your composure even if the restaurant gets hectic.
Maintain your composure even if the restaurant gets hectic.
Show your guests to their table.
Show your guests to their table.
Apologize to your customers if they have had to wait long.
Apologize to your customers if they have had to wait long.
Make sure your guests are seated comfortably.
Make sure your guests are seated comfortably.
Rotate stations.
Rotate stations.
Place a menu and silverware for each guest at their place setting.
Place a menu and silverware for each guest at their place setting.
Speak to guests as they leave.
Speak to guests as they leave.
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