How to Be Polite on the Phone
Greet the other caller politely.. Speak in your normal tone of voice.. Speak directly into the phone's mouthpiece.
Steps
Greet the other caller politely.
Greet the other caller politely.
Speak in your normal tone of voice.
Speak in your normal tone of voice.
Speak directly into the phone's mouthpiece.
Speak directly into the phone's mouthpiece.
Do not eat while talking on the phone.
Do not eat while talking on the phone.
Eliminate distractions while talking on the phone.
Eliminate distractions while talking on the phone.
Ask to call the person back if you have bad service.
Ask to call the person back if you have bad service.
Say thank you and goodbye at the end of a call.
Say thank you and goodbye at the end of a call.
Answer the phone within 2 to 3 rings if you are receiving a call.
Answer the phone within 2 to 3 rings if you are receiving a call.
Greet the caller by their professional title.
Greet the caller by their professional title.
Identify yourself properly if you are making the call.
Identify yourself properly if you are making the call.
Use professional language.
Use professional language.
Ask to put the person on hold if you have to.
Ask to put the person on hold if you have to.
Be patient and as helpful as possible.
Be patient and as helpful as possible.
Leave concise voicemail messages.
Leave concise voicemail messages.
Ask for the necessary information if taking a message.
Ask for the necessary information if taking a message.
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