How to Refund a Game on Steam

Intermediate 20 min 12 steps 44496 views Rating: 4.7/5 Published: 2026-06-14

Go to "Steam Help.. Specify you need help with a purchase.. Select the game you want to refund.

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Steps

1

Go to "Steam Help.

Step 1

Go to "Steam Help.

2

Specify you need help with a purchase.

Step 2

Specify you need help with a purchase.

3

Select the game you want to refund.

Step 3

Select the game you want to refund.

4

Explain the problem.

Step 4

Explain the problem.

5

Request a refund.

Step 5

Request a refund.

6

Check your e-mail for a confirmation.

Step 6

Check your e-mail for a confirmation.

7

Wait a week to hear back about your refund.

Step 7

Wait a week to hear back about your refund.

8

Check your bank account to make sure the money was refunded.

Step 8

Check your bank account to make sure the money was refunded.

9

Make sure to ask for refund within 14 days of purchases.

Step 9

Make sure to ask for refund within 14 days of purchases.

10

Do not request too many refunds.

Step 10

Do not request too many refunds.

11

Follow regulations regarding refunding gifts.

Step 11

Follow regulations regarding refunding gifts.

12

Request an appeal for a refund.

Step 12

Request an appeal for a refund.

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