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- Explain the role of customers in marketing (54/73) -- MGMT-1010: Introduction to Business

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- Explain the role of customers in marketing

- Explain the role of customers in marketing - Explain the role of segmentation and targeting in marketing - Explain the marketing mix Course Learning Outcomes Module 1: Role of Business Discuss the role of business in society, the primary functions within a business, and external forces that affect business activities - Explain the concept of business - Distinguish between for-profit and nonprofit businesses - List and explain the four factors of production required to sustain a business - Identify the primary functional areas within a business and describe their contribution to the organization - Identify business stakeholders and describe their relationship with business organizations - Identify the external forces that shape the business environment Module 2: Economic Environment Explain fundamental economic principles and describe how they shape the business environment - Define economics and explain the difference between macroeconomics and microeconomics - Identify the forces that drive supply and demand within an economic system - Illustrate the relationship between supply and demand using supply and demand curves - Compare and contrast different economic systems (capitalist, planned, and mixed) - Describe the methods economists use to evaluate the health of an economy, such as GDP, unemployment rate, and CPI - Explain the effect that the four stages of an economy (expansion, peak, contraction and trough) have on business operations - Identify and explain the four stages of an economy (expansion, peak, contraction, and trough), and describe their impact on business operations Module 3: Global Environment Describe the characteristics, opportunities, and challenges of the global business environment - Explain why nations and U.S. firms engage in global business - Describe how nations measure global trade - Evaluate common strategies used to reach global markets - Identify and describe forces that affect global trade - Describe global trade agreements and economic organizations that regulate and promote global trade - Describe ethical challenges that businesses face in a global environment Module 4: Financial Markets and Systems Explain the institutions and markets that comprise the financial system, and explain how they impact the economy and the money supply - Explain what money is and what makes it useful - Explain the role of banks in the U.S. monetary system - Describe common ways in which businesses obtain financial capital (money) to fund operations Module 5: Legal Environment Summarize the role of the legal system in governing and shaping the climate for business - Explain the meaning and purpose of law - Differentiate between statutory and common law - Define tort law, and explain the role of product liability in tort law - Explain the purpose and characteristics of intellectual property law - Describe warranties - List and describe the elements of a legally enforceable contract, and explain the consequences of breach of contract -
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