Private: John Molson School of Business
Marketing
Open Textbooks and Concordia Courses
| Open Textbook Title | Potentially Relevant Courses |
| Principles of Marketing | MARK 302, MARK 305 |
| Introduction to Consumer Behaviour | MARK 305 |
| Customer Centric Strategy | MARK 305, MARK 454, MARK 463 |
| Digital Marketing Strategy | MARK 452 |
| eMarketing: The Essential Guide to Marketing in a Digital World | MARK 452 |
| Internet Marketing: A highly Practical Guide to Every Aspect of Internet Marketing | MARK 452 |
| The Power of Selling | MARK 454 |
Description and Access
Principles of Marketing
The textbook covers the experience and process of actually doing marketing – not just the vocabulary. It carries five dominant themes throughout in order to expose students to marketing in today’s environment: Service dominant logic, sustainability, ethics and social responsibility, global coverage, and metrics.
Includes: discussion questions and activities
May suit: MARK 302 Marketing Research, MARK 305 Consumer Behaviour
Introduction to Consumer Behaviour
This open textbook was designed for students studying business or marketing at an undergraduate level. It draws on the fields of marketing, business, communications, media studies, psychology, sociology, and anthropology. The book invites readers to examine the internal forces that shape consumer decision-making, such as perceptions, motivations, personality, and attitudes as well as the external ones, such as social and situational influences, culture, and subcultures. This text centers on the lived experiences of today’s consumers, specifically, undergraduate students.
Includes: End-of-chapter exercises and glossary of terms
May suit: MARK 305 Consumer Behaviour
Customer Centric Strategy
This textbook is intended for undergrad students studying in the area of marketing. Customer centricity which is covered in this textbook is about organizational transformation making the customer the focus for business decisions, processes, product development, services, and procedures. Some companies purport to be customer-centric but they fall short in connecting this concept throughout all functional areas of the business.
Includes: Glossary of terms, videos, end-of-chapter exercises, self-check quizzes, PowerPoint slides
May suit: MARK 305 Consumer Behaviour, MARK 454 Personal Selling, MARK 463 Retailing
Digital Marketing Strategy
The Internet has transformed how businesses conduct their activities and how consumers go about buying products. This textbook’s objective is to provide a way to conceptualize marketing online and a strategic framework to do so. Throughout, real-life examples, learning exercises, videos, and additional resources are offered to cement and expand your learning experience.
Includes: Learning exercises, and videos
Suit: Has been integrated in MARK 452 e-Marketing
eMarketing: The Essential Guide to Marketing in a Digital World
Already in its 6th edition, this textbook is written by Rob Sto