How to Cancel a Virgin Mobile Account

Intermediate 30 min 5 steps 9430 views Rating: 4.7/5 Published: 2026-03-18

Stop adding money to your Pay-As-You-Go or Prepaid account.. Transfer your mobile number to another carrier.. Call Virgin Mobile customer services at 1-888-322-1122.

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Steps

1

Stop adding money to your Pay-As-You-Go or Prepaid account.

Step 1

Stop adding money to your Pay-As-You-Go or Prepaid account.

2

Transfer your mobile number to another carrier.

Step 2

Transfer your mobile number to another carrier.

3

Call Virgin Mobile customer services at 1-888-322-1122.

Step 3

Call Virgin Mobile customer services at 1-888-322-1122.

4

Request to cancel your mobile account.

Step 4

Request to cancel your mobile account.

5

Pay the remaining fees on your account.

Step 5

Pay the remaining fees on your account.

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