How to Fix a Webcam That Is Displaying a Black Screen on Windows

Advanced 20 min 17 steps 11717 views Rating: 4.4/5 Published: 2026-04-13

Make sure nothing is blocking the webcam lens.. Close all open apps and browser tabs.. Check the webcam options in the app or website.

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Steps

1

Make sure nothing is blocking the webcam lens.

Step 1

Make sure nothing is blocking the webcam lens.

2

Close all open apps and browser tabs.

Step 2

Close all open apps and browser tabs.

3

Check the webcam options in the app or website.

Step 3

Check the webcam options in the app or website.

4

Adjust your permissions.

Step 4

Adjust your permissions.

5

Try your webcam's official software.

Step 5

Try your webcam's official software.

6

Unplug other USB connections from your computer (USB webcams only).

Step 6

Unplug other USB connections from your computer (USB webcams only).

7

Restart your computer in Safe Mode.

Step 7

Restart your computer in Safe Mode.

8

Type device manager into the Windows search bar.

Step 8

Type device manager into the Windows search bar.

9

Click Device Manager.

Step 9

Click Device Manager.

10

Scroll down and double-click Cameras.

Step 10

Scroll down and double-click Cameras.

11

Click your webcam's name once.

Step 11

Click your webcam's name once.

12

Click the "Update" button.

Step 12

Click the "Update" button.

13

Click Search automatically for updated driver software.

Step 13

Click Search automatically for updated driver software.

14

Wait while Windows searches online for available and updated drivers.

Step 14

Wait while Windows searches online for available and updated drivers.

15

Install the updated drivers if found.

Step 15

Install the updated drivers if found.

16

Install drivers manually.

Step 16

Install drivers manually.

17

Restart your computer.

Step 17

Restart your computer.

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