How to Handle an Angry Employee

Intermediate 45 min 12 steps 22691 views Rating: 4.3/5 Published: 2026-06-22

Document every instance where they've acted unprofessionally.. Talk to them privately and voice your concerns.. Hear their side of the story and be empathetic.

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Steps

1

Document every instance where they've acted unprofessionally.

Step 1

Document every instance where they've acted unprofessionally.

2

Talk to them privately and voice your concerns.

Step 2

Talk to them privately and voice your concerns.

3

Hear their side of the story and be empathetic.

Step 3

Hear their side of the story and be empathetic.

4

Make a slight concession to show them you're willing to work with them.

Step 4

Make a slight concession to show them you're willing to work with them.

5

Set clear expectations regarding future behavior in the workplace.

Step 5

Set clear expectations regarding future behavior in the workplace.

6

Create an incentive to encourage positive change.

Step 6

Create an incentive to encourage positive change.

7

Reach out to HR to discuss additional options if they don't cool off.

Step 7

Reach out to HR to discuss additional options if they don't cool off.

8

Consult a lawyer If you don't have an HR department and you're the owner.

Step 8

Consult a lawyer If you don't have an HR department and you're the owner.

9

Write the employee up to formally reprimand them for repeat offenses.

Step 9

Write the employee up to formally reprimand them for repeat offenses.

10

Provide formal feedback to follow up on your write up and coach them.

Step 10

Provide formal feedback to follow up on your write up and coach them.

11

Take a formal disciplinary action to send a message they can't act out.

Step 11

Take a formal disciplinary action to send a message they can't act out.

12

Fire them if they continue to misbehave or they're a safety concern.

Step 12

Fire them if they continue to misbehave or they're a safety concern.

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