How to Dispute iTunes Charges

Beginner 20 min 15 steps 45176 views Rating: 3.5/5 Published: 2026-04-12

View your purchase history under your account settings.. Select the purchase you want refunded.. Click on the "Report a Problem" link.

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Steps

1

View your purchase history under your account settings.

Step 1

View your purchase history under your account settings.

2

Select the purchase you want refunded.

Step 2

Select the purchase you want refunded.

3

Click on the "Report a Problem" link.

Step 3

Click on the "Report a Problem" link.

4

Choose the reason you want a refund, then submit your request.

Step 4

Choose the reason you want a refund, then submit your request.

5

Wait for a response from Apple.

Step 5

Wait for a response from Apple.

6

Identify unfamiliar purchases in your purchase history.

Step 6

Identify unfamiliar purchases in your purchase history.

7

Change your password immediately.

Step 7

Change your password immediately.

8

Visit the Apple support website for assistance.

Step 8

Visit the Apple support website for assistance.

9

Describe your issue to a customer service representative.

Step 9

Describe your issue to a customer service representative.

10

Contact your bank or credit card company.

Step 10

Contact your bank or credit card company.

11

File a report with your local police department.

Step 11

File a report with your local police department.

12

View your subscriptions under your account settings.

Step 12

View your subscriptions under your account settings.

13

Select the subscription you want to manage.

Step 13

Select the subscription you want to manage.

14

Click "Cancel Subscription" to stop future billing.

Step 14

Click "Cancel Subscription" to stop future billing.

15

Contact the content provider directly if you aren't billed through Apple.

Step 15

Contact the content provider directly if you aren't billed through Apple.

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