NSCC Communication Skills for Trades
About This Book
1.1 Introduction Jordan Smith Learning Objective Learn what is required for good communication. In our increasingly technological and internationalized workplaces, communications skills are among the most sought-after competencies employers require of job candidates. Every job posting you see will almost certainly ask for candidates with excellent communications skills and the ability to work effectively in teams. The ability to communicate clearly and effectively in written, verbal, visual, and
| Category | business |
|---|---|
| Subject | Business communication and presentation, Interpersonal communication and skills, Writing and editing guides |
| Year | 2023 |
| Authors | |
| Chapters | 21 |
| Word Count | |
| Price | |
| License | Creative Commons - Attribution - https://creativecommons.org/licenses/by/4.0/ |
Chapters
- 1.1 Introduction
- 2.1 What is Technical Communication?
- 2.3 Conventions and Characteristics
- 7.2 Netiquette and Social Media
- 8.2 Memos
- 10.2 Report Organization
- 10.3 Report Type and Function: Informal Report
- 10.4 Report Type and Function: Formal Report
- 11.1 Presentations – An Overview
- 11.4 Visual Aids
- 11.5 Graphic Illustrations and The Infographic
- 13.3 The Listening Process
- 13.5 Listening Styles
- 13.6 Barriers to Effective Listening
- 13.8 Active Listening
- 13.9 I-Statements – Owning your Voice
- 13.10 Asking Great Questions
- 13.11 Framing and Reframing
- 13.12 Nonverbal Communication
- 13.13 Using These Tools
- 14.4 The Online Application Process