How to Contact Etsy Support

Intermediate 10 min 8 steps 35532 views Rating: 4.4/5 Published: 2026-02-21

Choose "Buying on Etsy" or "Selling on Etsy" based on your issue.. Look through the list of options to see if there's a relevant one.. Click through to get to "I still need help" if there isn't a relevant option.

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Steps

1

Choose "Buying on Etsy" or "Selling on Etsy" based on your issue.

Step 1

Choose "Buying on Etsy" or "Selling on Etsy" based on your issue.

2

Look through the list of options to see if there's a relevant one.

Step 2

Look through the list of options to see if there's a relevant one.

3

Click through to get to "I still need help" if there isn't a relevant option.

Step 3

Click through to get to "I still need help" if there isn't a relevant option.

4

Select the "Chat with us" option for immediate assistance.

Step 4

Select the "Chat with us" option for immediate assistance.

5

Pick the "Email us" option to send Etsy support a message.

Step 5

Pick the "Email us" option to send Etsy support a message.

6

Visit the Etsy contact page at https://www.etsy.com/help/contact.

Step 6

Visit the Etsy contact page at https://www.etsy.com/help/contact.

7

Sign in to your account or make one if you don't have one.

Step 7

Sign in to your account or make one if you don't have one.

8

Reset your password if you're having trouble logging in.

Step 8

Reset your password if you're having trouble logging in.

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